Frequently Asked Questions

your hair 100% human hair?

Yes! Our extensions are made from premium-quality human hair and can be styled, curled, straightened, and colored.

How many bundles do I need?

12”-18”
2-3 Bundles Recommended

20”-24”
3 Bundles Recommended

26”-30”
3-4 Bundles Recommended

Can I color the hair?

Yes. Our hair can be professionally colored and customized to achieve your desired look.

How long does the hair last?

With proper care and maintenance, our luxury extensions can last 12 months or longer.

Does the hair shed?

Minimal shedding is normal. Proper installation and maintenance will help extend the life of your extensions.

Does the hair tangle?

Our premium hair is selected for its quality and softness. Proper care and nightly maintenance will help prevent tangling.

Can I straighten or curl the hair?

Absolutely! Our extensions can be heat styled just like your natural hair.

Do you offer refunds?

Due to the nature of our products and for sanitary reasons, all sales are final. We do not offer refunds or exchanges on opened or used hair products.

What if I receive the wrong order?

Please contact us within 48 hours of delivery at our customer support email and we will resolve the issue promptly.

Do you offer local pickup?

Local pickup availability will be listed at checkout if applicable.

Hair Care Tips

✨ Use sulfate-free products

✨ Wrap hair at night with a satin scarf or bonnet

✨ Avoid excessive heat

✨ Deep condition regularly

✨ Brush from ends to roots

✨ Store unused bundles properly

Need Help?

Polished Hair Luxury Extensions

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